Classroom/ Online: Yes/ No
Scheduling Date(s):
1) Jul 17, 2025 (classroom)
2) Nov 24, 2025 (classroom)
Note: Please click specific date for detailed venue and course fee etc.
The Professional Negotiator
Negotiation skills are crucial for achieving successful outcomes in a variety of situations.
These skills involve the ability to communicate effectively, empathize with others, and
find mutually beneficial solutions. By learning the international standards of negotiation
techniques, individuals can navigate conflicts and reach agreements that satisfy all
parties involved. Developing strong negotiation skills can lead to improved relationships,
increased collaboration, and better outcomes in personal and professional interactions.
These skills involve the ability to communicate effectively, empathize with others, and
find mutually beneficial solutions. By learning the international standards of negotiation
techniques, individuals can navigate conflicts and reach agreements that satisfy all
parties involved. Developing strong negotiation skills can lead to improved relationships,
increased collaboration, and better outcomes in personal and professional interactions.
Objective
Gain insights into Negotiation Framework
Self-realization of one’s strength and attributes as a Negotiator
Learn to classify and reduce Cross-Cultural impact
Apply the right communication strategy
Self-realization of one’s strength and attributes as a Negotiator
Learn to classify and reduce Cross-Cultural impact
Apply the right communication strategy
Outline
Module 1
Negotiation - A Definition
The Harvard Principles - Pyramid Model
The Negotiation Process - Insight to the process of negotiating
The 2 Type Framework - Elaborate vs Simplified
Module 2
Key elements in Negotiation Strategy
The ‘Gamblers’ Syndrome
Identifying Tough vs Soft Negotiators
Self-Audit Profiling
Module 3
Setting the Stage
Double Standard Thinking that hijacks success
The thinking style that gets results
The Win-Win Negotiation
How BATNA vs WATNA works
Strategies – That DO NOT work
Module 4
Communication in Negotiation
Understanding the standards of BCS Model
The Power Paradox
Tuning to what’s unspoken and clusters of behavior
Getting to ZOPA
Dealing with the unexpected and difficult clients
Module 5
Understanding Culture vs culture
Models for Cultural classifications
Insights to the Six Laws of Negotiation
Preparing to think on your feet
Reflection – Application – Conclusion
Negotiation - A Definition
The Harvard Principles - Pyramid Model
The Negotiation Process - Insight to the process of negotiating
The 2 Type Framework - Elaborate vs Simplified
Module 2
Key elements in Negotiation Strategy
The ‘Gamblers’ Syndrome
Identifying Tough vs Soft Negotiators
Self-Audit Profiling
Module 3
Setting the Stage
Double Standard Thinking that hijacks success
The thinking style that gets results
The Win-Win Negotiation
How BATNA vs WATNA works
Strategies – That DO NOT work
Module 4
Communication in Negotiation
Understanding the standards of BCS Model
The Power Paradox
Tuning to what’s unspoken and clusters of behavior
Getting to ZOPA
Dealing with the unexpected and difficult clients
Module 5
Understanding Culture vs culture
Models for Cultural classifications
Insights to the Six Laws of Negotiation
Preparing to think on your feet
Reflection – Application – Conclusion
Who should attend
Human resource managers, directors, supervisors, public relations officers and sales and marketing people.
Profile of Praga R.

Praga holds a Master's in Organizational Psychology, a degree in Business, and a postgraduate diploma in Psychotherapy. As a Fellow Member with the Institute of Therapies Management in London, he is recognized for his exceptional skills in understanding and managing human behavior. In addition, Praga is a Certified International Negotiator and a Certified Behavior Management Specialist, showcasing his deep knowledge and proficiency in these areas.
At A Glance:
- Certified International Negotiator™
- Certified SCRUM Master®
- Certified SCRUM Product Owner®
- Certified AGILE Leader- Essentials®
- Certified AGILE Leader- Teams®
- Certified EQ Practitioner™
- Certified NLP Master Practitioner™
- Certified Master Life Coach™
- Certified Behavior Management Specialist™
- Certified Trainer in Applied Counselling™
- Certified Stress Management Trainer™
- Certified DISC Coach™
- Certified ACTA Trainer & Assessor
Praga has successfully helped companies enhance employee performance and achieve their business objectives. His strong background in human behavior and organizational psychology allows him to create effective learning experiences that inspire and empower learners. Unlike traditional training methods that rely heavily on theoretical concepts, Praga ensures that participants gain actionable insights and tools that they can immediately apply in their roles. With a hands-on approach to learning, Praga's training programs are designed to drive tangible results for both individuals and organizations